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Privacy Policy

Last Updated: October 24, 2025

Introduction

DismissalQ (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“the App”).

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect 1.1 Personal Information You Provide

When you register and use the App, we collect:

  • Account Information: Username, password, email address, phone number
  • Parent/Guardian Information: Name, contact information, relationship to student(s)
  • Student Information: Student name, grade level, classroom, school name
  • Pickup Information: Authorized pickup persons, alternate pickup requests 1.2 Location Information

With your permission, we collect:

  • Precise Location Data: GPS coordinates when you arrive at school during dismissal times
  • Background Location: Location data during dismissal windows when the App is in the background (optional)

Purpose: Location data is used exclusively to:

  • Notify teachers when you arrive for pickup
  • Improve dismissal efficiency
  • Provide accurate arrival notifications

Control: You can enable or disable location services at any time in your device settings.

1.3 Device Information

We automatically collect:

  • Device type and model
  • Operating system version
  • Unique device identifiers
  • Mobile network information
  • App version and usage data 1.4 Usage Data

We collect information about how you interact with the App:

  • Login times and frequency
  • Features used
  • Dismissal notifications viewed
  • App performance data
  • Error logs and crash reports 1.5 Push Notification Tokens

We collect device tokens to send you push notifications about:

  • Student dismissal status changes
  • Arrival confirmations
  • Alternate pickup request status
  • Important App updates
  1. How We Use Your Information

We use collected information for:

2.1 Primary Functions

  • Dismissal Management: Coordinate student pickup between parents and teachers
  • Location-Based Notifications: Alert schools when you arrive for pickup
  • Account Management: Authenticate users and maintain account security
  • Communication: Send dismissal status updates and important notifications 2.2 Service Improvement
  • Analyze usage patterns to improve features
  • Identify and fix technical issues
  • Optimize App performance
  • Develop new features 2.3 Security and Safety
  • Prevent fraud and unauthorized access
  • Protect student safety during dismissal
  • Verify authorized pickup persons
  • Maintain data security 2.4 Legal Compliance
  • Comply with applicable laws and regulations
  • Respond to legal requests
  • Protect our rights and property
  • Enforce our Terms of Service
  1. How We Share Your Information 3.1 With Your School

We share information with your registered school:

  • Parent and student information
  • Arrival notifications
  • Alternate pickup requests
  • Dismissal status updates

Purpose: Enable the school to manage the dismissal process effectively.

3.2 With Teachers

Teachers at your child’s school can access:

  • Student names and grade levels in their classrooms
  • Parent arrival notifications
  • Alternate pickup requests for their students
  • Dismissal status information 3.3 Service Providers

We may share information with trusted third-party service providers who assist us with:

  • Cloud hosting and data storage
  • Push notification services
  • Analytics and performance monitoring
  • Customer support

Requirements: All service providers are contractually obligated to protect your information and use it only for specified purposes.

3.4 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes (subpoenas, court orders)
  • Respond to government requests
  • Protect our rights and property
  • Investigate fraud or security issues
  • Protect the safety of users or the public 3.5 Business Transfers

If DismissalQ is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.6 What We DON’T Do

We DO NOT:

  • Sell your personal information to third parties
  • Share location data with advertisers
  • Use student information for marketing purposes
  • Share data with data brokers
  • Display advertisements in the App
  1. Children’s Privacy (COPPA Compliance) 4.1 Age Restrictions

The App is designed for use by parents and guardians (ages 18+), not directly by children under 13.

4.2 Student Information

  • Parents/guardians control all student information entered into the App
  • We do not knowingly collect personal information directly from children under 13
  • Student data is used solely for dismissal management purposes
  • Parents can request deletion of student information at any time 4.3 FERPA Compliance

For schools subject to the Family Educational Rights and Privacy Act (FERPA), we act as a school official with legitimate educational interests in student information.

  1. Data Security 5.1 Security Measures

We implement industry-standard security measures to protect your information:

  • Encryption: Data is encrypted in transit (SSL/TLS) and at rest
  • Authentication: Secure login with password protection
  • Access Controls: Limited access to personal information
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Servers: Protected hosting infrastructure 5.2 Your Responsibility

You are responsible for:

  • Keeping your password secure and confidential
  • Logging out after using shared devices
  • Notifying us of any security breaches
  • Using secure internet connections 5.3 No Guarantee

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security of your information.

  1. Data Retention 6.1 Active Accounts

We retain your information while your account is active and for as long as needed to provide services.

6.2 Inactive Accounts

Accounts inactive for more than 2 years may be deleted after providing notice.

6.3 Legal Requirements

Some information may be retained longer when required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

6.4 Deletion Requests

You can request deletion of your data at any time (see “Your Rights” section below).

  1. Your Rights and Choices 7.1 Access and Update

You can:

  • Access your account information within the App
  • Update student information
  • Modify contact details
  • View dismissal history 7.2 Location Services

You can:

  • Enable or disable location services in device settings
  • Choose to use the App without location features
  • Revoke location permissions at any time 7.3 Push Notifications

You can:

  • Enable or disable push notifications in device settings
  • Manage notification preferences
  • Opt out of non-critical notifications 7.4 Data Deletion

You have the right to:

  • Request deletion of your account and data
  • Request deletion of specific student information
  • Receive confirmation of deletion

To request deletion: Email atech.ly@gmail.com with your account details.

7.5 Data Portability

You can request a copy of your personal information in a machine-readable format.

7.6 Opt-Out of Communications

You can opt out of non-essential communications by:

  • Adjusting notification settings in the App
  • Contacting us at support@dismissalq.com
  1. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

8.1 Right to Know

  • Request information about data we’ve collected about you
  • Request details about how we use and share your data 8.2 Right to Delete
  • Request deletion of your personal information (with certain exceptions) 8.3 Right to Opt-Out
  • We do not sell personal information, so no opt-out is necessary 8.4 Right to Non-Discrimination
  • We will not discriminate against you for exercising your privacy rights

To exercise these rights: Email atech.ly@gmail.com

  1. International Users

The App is operated in the United States. If you are located outside the U.S., please be aware that information we collect will be transferred to and processed in the United States.

By using the App, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

  1. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

  1. Changes to This Privacy Policy 11.1 Updates

We may update this Privacy Policy from time to time. Changes will be effective when posted within the App.

11.2 Material Changes

For material changes, we will provide prominent notice:

  • In-App notification
  • Email notification
  • Notice on our website 11.3 Continued Use

Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.

  1. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: atech.ly@gmail.com

Response Time: We will respond to privacy inquiries within 30 days.

  1. State-Specific Disclosures 13.1 Nevada Residents

Nevada residents may opt out of the sale of personal information. We do not sell personal information.

13.2 Virginia, Colorado, Connecticut Residents

Residents of these states have rights similar to California residents regarding access, deletion, and opt-out of targeted advertising. Contact us to exercise these rights.

  1. Data Protection Officer

For users in jurisdictions requiring a Data Protection Officer, contact:

DPO Email: atech.ly@gmail.com

Version 1.0
Effective Date: October 24, 2025

By using DismissalQ, you acknowledge that you have read and understood this Privacy Policy.